Return Policy
Last updated: 12 Jan 2026
We want you to be completely satisfied with your purchase. If you are not, we're here to help.
1. Eligibility for Returns
Returns are accepted only for damaged, defective or incorrect products delivered to you.
2. Non-Returnable Items
For hygiene and safety reasons, certain items such as opened medicines, personal care products, and prescription-only medicines cannot be returned.
3. How to Request a Return
You can request a return from your order history within 48 hours of delivery. Our support team will guide you through the process.
4. Refund Process
Once the returned product is received and verified, the refund will be processed to your original payment method within 5–7 business days.
5. Replacement
In case of damaged or incorrect items, we may offer a replacement subject to stock availability.
6. Contact Us
For any return or refund related queries, please contact our support team.